Bryan worked to get me a considerably better rate than all of the major banks I had contacted. He was extremely knowledgeable and explained the ins and outs of my mortgage. I never had any problems contacting him via phone or email, he was always available. I would recommend at least inquiring with CanWise if you're shopping around for a mortgage. UPDATE: Now 5 years after I initially posted this review I did my mortgage renewal through CanWise. They got me a very competitive rate again and reached out to me months in advance of my renewal date. The renewal process was made much easier than I though it would be, thanks again!